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Terms of Service

Last updated 3 October 2026

These are the general terms for Vanguard Verify. The role-specific terms for buyers, sellers and brokers, which you accept with "I Agree" before your first check, apply in addition to these terms.

  1. The service. Vanguard Verify gives an independent due-diligence opinion based on the information available at the time of the check. It is not a guarantee of any deal, counterparty, cargo or payment. It does not replace your bank, your lawyer or your own judgement.
  2. Your responsibilities. Upload only documents you have the right to share, and give accurate information. All trading decisions are yours.
  3. Subscriptions.
    • Plans renew automatically each month, or each year on annual billing.
    • Cancel any time; access continues to the end of the paid period.
    • Monthly check allowances reset each month and do not roll over.
  4. Free checks.
    • The basic check is free forever, with no card. Each person gets 5 free basic checks a month. A basic check covers one document at a time: the 25 automatic checks, the scam-wording scan, check digits and a registry match.
    • Each sender gets 5 free email checks a month at check@mail.verify.vtcgw.com, with attachments up to 10 MB.
    • Brokers get 3 free full deal checks.
    • Limits are tied to email, phone and device. Creating extra accounts to get more free checks is not allowed.
  5. Independence. We do not verify any deal in which a Vanguard entity is a party (see the Independence Policy).
  6. Confidentiality. Your documents and findings are confidential, except as described in the Privacy Policy.
  7. Liability. To the extent the law allows, our total liability is limited to the fees you paid in the 3 months before the claim. We are not liable for trading losses, lost profit, or the acts of counterparties, banks, carriers or inspectors.
  8. Law. These terms are governed by the laws of the UAE as applied in Dubai, and the Dubai courts have jurisdiction.
  9. AI assistance. Some checks use automated and AI-assisted tools; results are reviewed against our checking rules.